What personal data we collect and why we collect it
Who we are
Data We Collect
We may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. You’ll find links to those services below.
Data Used: Contact form submission data — IP address, user agent, name, email address, website, and message — is submitted to the Akismet service owned by Automattic for the sole purpose of spam checking. The actual submission data is stored in the database of the site on which it was submitted and is emailed directly to the owner of the form (i.e. the site author who published the page on which the contact form resides). This email will include the submitter’s IP address, timestamp, name, email address, website, and message.
Data Synced: Post and post metadata associated with a user’s contact form submission. If Akismet is enabled on the site, the IP address and user agent originally submitted with the comment are synced, as well, as they are stored in post meta.
Constant Contact mailing list
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Data Used: IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Important: The site owner does not have access to any of this information via this feature. For example, a site owner can see that a specific post has 285 views, but he/she cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic for 28 days and are used for the sole purpose of powering this feature.
Who we share your data with
By default, our shopping cart, WooCommerce, retains what products a customer ordered and the name, e-mail address, and the phone number the customer provides, shipping and billing addresses, and note about the method the customer used to pay. To make it easier for you to shop in the future, you have the option to create an account when you place an order. This data is saved on our website for one year. You can view and request this data be removed at any time by sending us a message using the contact form below.
What rights you have over your data
If you have an account on this site, have contacted us via the contact form below, purchased from our online store or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Unless you request otherwise,
- Personal data retention
- Inactive accounts are deleted after 12 months
- Pending orders are deleted after 30 days
- Failed orders are deleted after 30 days
- Canceled orders are deleted after 30 days
- Completed orders are retained forever
COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under the age of 13 years old and cacaodrinkchocolate.com is not suitable for children under 13. For children from 13 years to full age, it is necessary to have the supervision of an adult or a guardian to register on cacaodrinkchocolate.com and buy a product. It is the sole and unilateral responsibility of parents and guardians to monitor their children’s use of our Site.
Contact us with questions about our data retention policy
You may contact us at any time for more information on any of these topics by using the contact form below.